Shipping Policy

Shipping Policy for Stockz Pulse

At Stockz Pulse, we understand the importance of a seamless and efficient shipping process to enhance your overall shopping experience. Here's our commitment to delivering your cozy winter clothes and general merchandise promptly and reliably:

Processing Time:

  • Orders are processed within 1-2 business days (excluding weekends and holidays) from the date of purchase.
  • During peak seasons or promotional periods, processing times may be slightly extended, but we'll always strive to dispatch your order as swiftly as possible.

Shipping Methods:

  • We offer a range of shipping options to accommodate your needs.
  • Standard Shipping: Estimated delivery within 5-7 business days.
  • Expedited Shipping: Choose this option for faster delivery, with an estimated arrival within 2-3 business days.
  • Please note that shipping times are approximate and may vary based on your location.

Shipping Costs:

  • Shipping costs are calculated based on the selected shipping method and the weight of your order.
  • Enjoy free standard shipping on orders over $120.99.

Order Tracking:

  • Once your order has been dispatched, you will receive a confirmation email with a tracking number.
  • Use this tracking number to monitor the status and location of your package in real-time.

International Shipping:

  • Stockz Pulse proudly ships internationally to bring comfort to customers around the globe.
  • International shipping costs and delivery times vary by destination. Please check our shipping calculator during checkout for accurate information.

Customs and Duties:

  • International customers are responsible for any customs duties, taxes, or fees imposed by their respective countries.

Lost or Damaged Items:

  • In the rare event that your order is lost or damaged during transit, please contact our customer support team immediately. We will work diligently to resolve the issue and ensure your satisfaction.

Questions and Assistance:

  • If you have any questions or need assistance with your order, our customer support team is here to help. Contact us at stockzimpulse@gmail.com

Thank you for choosing Stockz Pulse. We look forward to providing you with cozy comfort and exceptional service!